Professional support when you need it most
A broker without good claims service is like a formula one team with no pit crew.
At Russell Scanlan our claim support is there to help and guide our clients when they most need it.
Gathered from major insurers and national brokers, our team have the knowledge and experience to ensure that the underwriter makes good on the “promise to pay” that sits behind every policy we sell.
From document gathering, site attendance, third party negotiations and Ombudsman support; we do what needs to be done to get the right result for the client. It is as simple as that.
Here's what our clients say
In summary, my experience with complicated matters like insurance claims is that 'the devil is often in the detail'. Insurance policies are difficult to understand and claim forms even more so, but on this occasion I would recommend the services of Russell Scanlan to anyone and have no hesitation in recommending your first class service. A company who do what they say they will do!