Why Choose a Chartered Insurance Broker?

At Russell Scanlan, we have held the prestigious Chartered Insurance Broker status since 2016, one of only a limited number of independent brokers in the region to retain this professional standard. Our Commercial Manager and President of the Nottingham Insurance Institute, Joanne Marriott, outlines what chartered status means and how it sets a broker apart from others.

The Chartered Insurance Institute (CII) has been raising standards in the insurance and personal finance sectors since 1912, and awarding corporate Chartered status to firms who:

• Make a public commitment to align ethics and values
• Provide knowledgeable advice backed up by qualifications and continued professional development

A broker then pledges to a series of commitments – made openly and transparently, and clearly communicated to clients. These include, placing the needs of the customer first, investing in the ongoing development of staff and supporting wider initiatives that benefit the community and the growth of the profession as a whole.

What sets apart an insurance broker with Chartered status, to one without?

Predominantly, most staff members within a Chartered firm will have membership within the CII, which means you will have direct access to a Chartered Insurance Broker should you request one.

Each member of staff with membership to the body also has access to industry-leading intelligence, education and training, and their firm is responsible for ensuring that they continue to maintain their technical knowledge and expertise as part of their Continued Professional Development.

And the benefits don’t stop there… when choosing a Chartered Firm, you can rest assured that every member of staff has made a commitment to providing guidance that is based entirely on your needs and requirements as a client. The broker is dedicated to providing a high standard of customer service and support, and will strive to go above and beyond to ensure that your individual needs are met.

What you can expect from Russell Scanlan

Having provided bespoke insurance and risk management services for over 140 years, at Russell Scanlan, we pride ourselves on our professional, personal, and independent service.

Our expert teams continue to provide each customer with the knowledge and peace of mind that they will receive a bespoke, innovative, and practical solution that satisfies their insurance needs.

We are extremely proud to have upheld Chartered status for many years, and pledge to continue to publicly commit to a customer-first approach and align our values with the professional Code of Ethics.

To learn more about Russell Scanlan’s Chartered Insurance Broker Status, please get in touch. To find out more about our range of services and how we can support your business, contact our expert team on 0115 798 0786.